Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

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This topic contains 4 replies, has 2 voices.

Last updated by jorgeB-32 2 months, 3 weeks ago.

Assigned support staff: Jamal.

Author Posts
August 25, 2019 at 11:53 pm #4455311


Hi, very basic questions!

1) I made my home page translation, (original in english to spanish), when I select spanish language, the page renders overriding the original page settings (i.e hide title, full witdh, etc).
How can a keep the translation to render the exact original page settings? (using Astra theme)
2) How to control navigation so that after selecting i.e. spanish, user is redireted to all spanich version of the menu items?.

Many Thanks in advance

August 26, 2019 at 10:03 am #4457387


Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello Jorge,

Thank you for contacting WPML Support. I will be glad to help with this.

I suggest to remove the Spanish translation and do it again following our documentation article about the Astra theme
Make sure to install the required plugins in the "Getting started" section.

For menus, please follow our article, there is also a video explaining the process.

Best regards,
WPML Support

August 26, 2019 at 4:39 pm #4460383

Hi Jamal,

1) Solved, was only an Astra settings issue no WPML to be redone!
2) OK, going through that.

3) I have one more issue left back. I'm using accordion plugin in from but WPML does not see neither titles nor content (text) inside each item. Is there a workarround like this


New threads created by Jamal and linked to this one are listed below:

August 26, 2019 at 5:30 pm #4460517


Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)


Thank you for your feedback. However, for support rules, we are able to handle only one issue at the time. This helps us to bring you a better service and also help other users to find all the information here exposed.
For that reason, I have created another ticket and I will be posting my replies there.
Let's continue on this ticket with the mentioned issues.

Best regards,

August 30, 2019 at 2:52 am #4484589


My issue is resolved now. Thank you!