This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 2 months, 1 week ago.

Assigned support staff: Mihai Apetrei.

Author Posts
August 16, 2019 at 12:26 pm #4406241

lawrenceA-2

Hi,

Translates Queue page not opening.
Please help me in it

Thank you
Sanghamitra

August 16, 2019 at 4:19 pm #4407537

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

Please make sure that the WPML minimum recommendations are met:
https://wpml.org/home/minimum-requirements/

Also, can you please try this and see if the page loads:

- disable all plugins except WPML and its add-ons
- check if the issue is happening again
- if it's not, reactivate your plugins one by one, checking every time if the issue shows up again so that you can understand which plugin is causing that issue

If the issue happens even with the non-WPML plugins disabled:

- leave all the non-WPML plugins deactivated
- switch to a default theme like TwentySeventeen
- try to recreate the issue now

Please let me know how that goes.

I will be waiting for your response.

PS: Just a note that I won't be working on the weekend so I will be able to get back to you at the beginning of next week.

If you would prefer to not wait for a ticket response, you can mark this current ticket as resolved and in the process of creating a new ticket, you can select the "Live chat" option (it should be the default method now).

Kind regards,
Mihai Apetrei