[Closed] Translating contents

Hello,

I was able to locate many strings inside the option "translate texts in admin strings" which you can find at the bottom of the screen for String Translations. Some of them had to be added with a custom XML configuration at WPML -> Settings.

I further, took some adjustments for strings that been assigned to the wrong language and you post page, which was a duplicate of the Arabic version. It is now a independent English page with English title.

Also, please complete the translations for categories, tags and more at WPML -> Taxonomy Translations.

Let me know if you need further assistance.

Kind regards
Andreas

Hello,

Please see the first screenshot from my previous message. Those Arabic Strings on String Translation were the ones that were assigned to English. I changed the language for these strings and only wanted to mention that this is possible to be changed. Anyhow it did not take affect on the strings of your site.

I also attached a screenshot for the page "Blog" which had a Arabic title and used to be a duplicate of the receptive Arabic page.

Screenshot number three shows for example the string for "City" and "Street". Many more strings have been added but they would have been to many to add a screenshot for all of them.

I am sadly not able to assist you with the translation as I do not speak Arabic.

Please go to WPML -> String Translation and complete the translations. You will see now on the first pages all the strings that I was able to locate. Try to translate them and verify if they been translated on the frontend of your website. See screenshot attached.

Let me know if it worked out.

Kind regards
Andreas

Hello,

Thank you for your message and my apologies for the delay on my answer.

As far I can see that current translation issues are based on WooCommerce and a compatibility issue with another plugin. You can see on the first screenshot that some kind of plugin or somebody changed the configuration for the WPML language file in order to translate the content. (WooCommerce -> WooCommerce Multilingual -> Status)

Please also check WooCommerce -> Status and you will see that one of your template is outdated. You will find there instructions about how to update this template.
(See screenshot 2)

For now, please proceed by going to WooCommerce -> WooCommerce Multilingual and start translating the categories, tags, custom taxonomies, shipping classes and most important the Store URLs (Endpoints).

Once the content is translated please also go to WooCommerce Multilingual -> Status -> Troubleshooting and make sure to synchronize the content.

Further, you are referring to a form translation. On which page exactly can I find the form from your screenshot. Was this form also generated and translated with Contact Form 7? I see on your Contact page the form was translated properly with WPBakery. IN fact you will only need to enter the page and select the translated form from the dropdown.

I hope the mentioned steps will solve the issue otherwise we will need to investigate which plugin caused the issue. You can test this yourself by disabling any additional plugin than WPML and its add-ons and changing to a default theme. If this solves the issue change back to your current theme. If the string will be again not translated the issue is theme related. If the string still appears translated reactivate the plugins one by one to see which one causes the issue.

Let me know about the outcome of these tasks.

Kind regards
Andreas

Hello,

Thank you for your message.

I was logged in to the site and visited the account section but I was not able to see the same screens. Possibly as I did not make any purchase.

1) The account section is a part of WooCommerce and it is very possible that it is not translated correctly, as the WooCommerce templates are outdated. Please proceed with the steps from my previous e-mail in regards to update those templates.

You will find more information at WooCommerce -> Status.

2) Then also take the steps from my previous message in regards to WooCommerce Multilingual.

In case those steps will not solve the issue you might do the following.

3) Run the site in minimal setup to see if the issue persists.

Please disable any additional plugin that is not related to WPML and its add-ons. If the issue disappears please start reactivating any plugins, or activate them in small groups. This way please verify at which points the issue appears again to indicate the plugin that is causing the issue.

Also please change to a default theme like TwentySeventeen to see if the issue might be theme related.

Further, you could enable the wp-debug feature to see if there are any current PHP errors given.
More information about how to activate this feature you can find here:
https://wpml.org/documentation/support/debugging-wpml/

Kind regards
Andreas