Thanks for your reply. I can see it's on manual translation(WordPress Editor) as shown in the attached screenshot. So, I've switched it to WPML Translation Editor, and could you please complete the translation as shown in the attached screenshot? hidden link
I have completed the translation. It looks good so far. Are there any changes on your part or are further tests necessary? Could you also please provide us with a brief explanation for our customer so that he knows what the problem was?
Thanks for your reply. Glad to hear the fix works. OUr 2nd Tier Support detected some changes in the translation preference from the Product Tabs for WooCommerce plugin's XML file.
So, what we've done is to readjust the XML file in WPML > Settings > Custom XML Configuration using the code below.