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This topic contains 7 replies, has 2 voices.
Last updated by Phillip 2 months, 3 weeks ago.
Assigned support staff: Sumit.
Author | Posts |
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September 18, 2019 at 4:55 pm #4599241 | |
Phillip |
I am trying to translate the content of the Testamonial widget in Elementor Pro. This guide says it should be visible to translate in the translation edtior. But there is no content from the Testamonial slider to be translated in the translation editor. What is the link to your site? |
September 19, 2019 at 1:03 pm #4604963 | |
Sumit Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Hi, Thank you for contacting support forum. #1 Please make sure you are following the correct procedure https://wpml.org/documentation/plugins-compatibility/elementor/ Thanks |
September 19, 2019 at 2:01 pm #4605745 | |
Phillip |
hidden link |
September 19, 2019 at 2:25 pm #4606255 | |
Sumit Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Hi, I think something is blocking to strings from getting registered. #1 Can you please disable all plugins those are unrelated with WPML except Elementor and switch to one of the default themes e.g. Twenty Fifteen define('WP_DEBUG', true); define( 'WP_DEBUG_LOG', true ); define( 'WP_DEBUG_DISPLAY', false ); Please add those lines before. /* That's all, stop editing! Happy blogging. */ This will create a debug.log file in /wp-content/ folder. NOTE: Thanks |
September 19, 2019 at 3:09 pm #4606695 | |
Phillip |
[19-Sep-2019 15:02:35 UTC] PHP Warning: file_get_contents(): Filename cannot be empty in /home/310907.cloudwaysapps.com/hkpxdwmbav/public_html/wp-content/plugins/elementor/core/files/assets/svg/svg-handler.php on line 120 |
September 20, 2019 at 12:29 pm #4612171 | |
Phillip |
Any update? |
September 20, 2019 at 12:54 pm #4612287 | |
Sumit Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Hi, Thanks for the info. I am not able to find anything useful from the debug info so I need to request temporary access (wp-admin and FTP) to your site - preferably to a test site where the problem has been replicated if possible - in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Privacy and Security when Providing Debug Information for Support: Thanks |
September 22, 2019 at 4:08 pm #4618937 | |
Phillip |
Basically I believe that the Review Widget of Elementor Pro is not compatible with WPML - I just used the Testamonial widget in Elementor Pro instead and was able to translate the content without any issues. |