Translation credits have been allocated to a site but not used. How do I take them back?

Tagged: Credits

This topic contains 0 replies, has 1 voice.

Last updated by davidF-18 3 months, 2 weeks ago.

Assisted by: Noman.

Author	Posts
October 9, 2024 at 12:27 pm #16270031
davidF-18	Background of the issue: I have accidentally allocated translation credits to the site hidden link but they have not been used. I want to take them back. I am following the instructions provided in the modal on my account page when I click 'Add/remove Credits' for this site. Symptoms: The instructions say to go to WPML/Translation Management and click the Tools tab to send the credits back to my WPML account, but there is no Tools tab available. Questions: How do I take back unused translation credits from a site? Why is there no Tools tab in WPML/Translation Management as per the instructions?

Author

Posts

October 9, 2024 at 12:27 pm #16270031

davidF-18

Background of the issue:
I have accidentally allocated translation credits to the site hidden link but they have not been used. I want to take them back. I am following the instructions provided in the modal on my account page when I click 'Add/remove Credits' for this site.

Symptoms:
The instructions say to go to WPML/Translation Management and click the Tools tab to send the credits back to my WPML account, but there is no Tools tab available.

Questions:
How do I take back unused translation credits from a site?
Why is there no Tools tab in WPML/Translation Management as per the instructions?