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Last updated by Bigul 11 months, 1 week ago.

Assigned support staff: Bigul.

Author Posts
June 21, 2019 at 4:41 pm #4068525

There are two WPML issues on my WP website using Porto theme:

1. I can not translate few strings using String Translations:
- "ITEM" in mini-cart dropdown;
- "Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our..." on checkout page;
- "Search..." in search form
- "© 2019 All Rights Reserved. Text or image copying without permission is strictly forbidden." in footer.

2. I bought an additional quota, but automatic translation does not work. I've tried to translate "Media" page from English (basic language) to Estonian few times. Every time words from my quota were spent, but the translation did not occur. Now I spent over 500 words from quota and no result.

Please resolve the 2nd issue ASAP.

Thank you.

New threads created by Bigul and linked to this one are listed below:

June 24, 2019 at 6:11 am #4074809


Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)


Welcome to the WPML support forum. I will do my best to help you to resolve these issues. Sorry for the delay happened because of the weekend.

Most probably you can find these strings for translation from *Translate texts in admin screens" page. Please go to WPML>>String Translation and click on the blue link at the bottom of the page: "Translate texts in admin screens »" to visit it. From this page, we can choose the plugins/theme option strings for translation.

Please check the following documentation for more details.

Please note, I have opened a new ticket for the automattic translation issue issue. Because as per our support policies, we can only handle one issue per ticket. It will help us to serve you better and we can avoid discussing multiple problems in one ticket.

To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us:



The topic ‘[Closed] Translation does not work but available words count down’ is closed to new replies.