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This topic contains 14 replies, has 2 voices.

Last updated by Radu 2 months, 1 week ago.

Assigned support staff: Radu.

Author Posts
April 2, 2021 at 9:02 pm #8456657

mohamede-39

On the mobile menu:
I am trying to:

Translate the strings sign up/ login to تسجيل الدخول/ التسجيل
Translate the strings wishlist to المفضلة

Link to a page where the issue can be seen:
hidden link

I expected to see:
تسجيل الدخول/ التسجيل
المفضلة

Instead, I got:
sign up/ login
wishlist
And also when your college tried to help, he removed the language switcher.

Screenshot 2021-04-02 at 23.01.19.png
April 4, 2021 at 7:50 am #8462471

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey there,

I had a look at this page:
hidden link

and I can see that all the strings are translated to Arabic (please see the attached screenshot). Can you tell me if you managed to sort this out in the meantime, please?

As for the language switcher, you can easily add it back using the options from the WPML → Language area. Can you try to add it back using the options from this area, please?

Thanks,
Radu

Screenshot 2021-04-04 at 11.45.02.png
April 4, 2021 at 11:00 am #8463147

mohamede-39

Hello, I have added the language switcher, however The problem not on this page, as you see in the screen shot, it´s when you click the menu there are string that appears in English

April 4, 2021 at 6:28 pm #8463931

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey,

Oh, I see now, I didn't realize that these are a part of the side menu. I'm not sure how these elements are added to that place (I can see that it's something related to Elementor) so it would be great if you could give me access to the dashboard area so I can have a closer look at this.
The next reply is set to be private so you can safely send me the credentials.

Thanks,
Radu

April 4, 2021 at 6:46 pm #8464001

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey there,

Can you check the credentials you send to me, please? I tried to use them but I get a message that the username or password is incorrect.

Thanks,
Radu

April 5, 2021 at 4:23 am #8464651

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey,

Can you tell me if you changed again the password, please? I was able to access the dashboard area yesterday and I translated the menu items by following the steps presented here:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

but today when I tried to log into the dashboard area again, I get a message that the password is incorrect.

Thanks,
Radu

April 8, 2021 at 4:53 am #8487557

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey,

I tried to use the new credentials that you send to me but I still get the message that the username or password is incorrect. Can you check this out, please?

Thanks,
Radu

April 8, 2021 at 12:56 pm #8492381

mohamede-39

My issue is resolved now. Thank you!

April 8, 2021 at 1:25 pm #8492885

mohamede-39

The translation was made successfully but returns back to English again

April 8, 2021 at 4:49 pm #8495387

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey,

I'm sorry but the last credentials that you send to me are still not working. Can you check this one more time, please?

Thanks,
Radu

April 8, 2021 at 4:53 pm #8495411

mohamede-39

Could you please try the following password?
8theme@dev.com

April 11, 2021 at 10:27 am #8509721

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey there,

I'm sorry but I didn't get any password in your last message. Can you send it again, please?
Just add it to the fields available for username and password when you reply on this ticket.

Thanks,
Radu

April 11, 2021 at 2:03 pm #8510565

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey,

The credentials worked this time.

You can easily translate the text by going here:
hidden link

I added a test text, but you can change the translation to the right text.

Thanks,
Radu

April 11, 2021 at 4:34 pm #8510999

mohamede-39

The burger icon has been disabled!
Also wishlist text is not translated

April 12, 2021 at 9:35 am #8515629

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey there,

I can assure you that all I did was to make sure that the two strings from the menu are translatable. I changed nothing else.

Can you check again the settings for the burger menu, please? Maybe there's something you changed in the meantime. I just had a look and I can see that the menu is back.

Please go to WPML → String translation and search for sign up / Login and Wishlist. They worked very well the last time I checked. I tried to access again the dashboard area but the last credentials you send to me (which worked very well) are no longer working.

Thanks,
Radu

The topic ‘[Closed] Translation For form and mobile menu was failed’ is closed to new replies.