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This topic contains 11 replies, has 2 voices.

Last updated by Marcel 4 months, 1 week ago.

Assigned support staff: Marcel.

Author Posts
May 30, 2019 at 1:24 pm

jean-baptisteD-4

I am trying to: have my pages translated published ( I use Elementor and I did minor changes to update content => doesn't work)

Link to a page where the issue can be seen: hidden link

I expected to see: full translation in english, not only the page title header

Instead, I got nothing yet...

May 30, 2019 at 4:04 pm #3924611

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi Jean-Bapiste,

Thank you for contacting WPML Support.

I would like to check this directly on your site.

I need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private which means only you and I have access to it.

❌ Please backup your database and website ❌

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen

Best Marcel

May 30, 2019 at 8:41 pm
June 4, 2019 at 4:24 pm #3953627

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi Jean-Baptiste,
Sorry for the delay in my answer. I wanted to check your case now and I see that you changed the URL endpoint from /wp-admin (SF Move Login Plugin). Could you please tell me the URL to your Backend, then I will check this 🙂

Thank You

Best
Marcel

June 4, 2019 at 7:59 pm
June 4, 2019 at 8:08 pm #3955067

jean-baptisteD-4

indeed I have the feeling that our website has been hacked since I let info their... none of ID can connect...

June 5, 2019 at 7:16 am
June 7, 2019 at 11:48 am #3975995

jean-baptisteD-4

Hi Marcel, thanks very much. I tried but still have a simple role... I do not understand what is going on.. it is the first I lose all roles...

June 7, 2019 at 3:30 pm
June 7, 2019 at 8:35 pm #3978983

jean-baptisteD-4

Hi Marcel, I have restored a backup 🙂 it should work better now 🙂
PS: in this restored version the english menu was not done :-S

June 10, 2019 at 8:01 am #3985735

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Perfect, could you please activate a user for me again (WP and FTP)?

June 11, 2019 at 4:03 pm
June 11, 2019 at 4:05 pm #3997129

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Thanks, please note that this time you posted it public. I marked it now as private so that nobody can see it.

June 13, 2019 at 8:04 am #4010355

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi Jean-Baptiste,

I can see the full translation here: hidden link

I also activated the WPML Media Add-On, which was deactivated. The translation looks complete. Can you confirm this?

I also checked the English Menu. It was is empty in the restore, you need to recreate it.

Best Marcel

June 13, 2019 at 10:46 am #4012085

jean-baptisteD-4

Hi Marcel thanks very much, but the issue is still the same, I cannot get the translation online:
hidden link is still in French even the translation in english is done by the wpml editor.

The topic ‘[Closed] Translation for pages is done but original language content is still pushed..’ is closed to new replies.