[Resolved] "Translation is complete" Checkbox reverts to unchecked after Save.

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

This may be happening because of the older version of WPML(3.9.4). Please try the following steps after a full site backup and make sure the issues are existing or not.

1) Increase *WP Memory Limit* to *256*(the minimum required memory limit for WPML is *128*). Please check the following links for more details

https://wpml.org/home/minimum-requirements/

https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php

2) Increase the *MaxInputVars* of PHP settings to *10000*. Please check the following article for more details or contact your system admin/hosting provider for this purpose.

hidden link

3) Upgrade to the latest version of WPML(4.2.7 series) plugins

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Thanks!

Bigul

Hello,

Thank you for the updates. You can use Duplicator - https://wordpress.org/plugins/duplicator/ or All-in-One WP Migration https://wordpress.org/plugins/all-in-one-wp-migration/ plugin for creating the site backup. Both are free plugins.

Please check and let me know your feedback.

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Thanks!

Bigul

Hello,

Thank you for the updates. Please create a PHP file for example info.php with the following code. Then place it in the root directory of the site. Accessing this file like hidden link will help you to get the details of the Server settings.

<?php

// Show all information, defaults to INFO_ALL
phpinfo();

?>

Please check this article hidden link for more details.

May you have to contact your hosting provider to upgrade PHP configuration values.

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Thanks!

Bigul

Hello,

Thank you for the updates. I am not able to reproduce the issue exactly in hidden link page. It shows the correct translation for the Chinese page.

As per the following screenshot the translation is not completed yet. So I have a couple of requests to track the issue.

https://wpml.org/wp-content/uploads/2019/08/4446369-Annotation_2019_08_23_192801.png

1) Please check you are getting any JavaScript error in browser console while saving the Page from Translation Editor. Does it happen with other browsers too?

2) Please share with me the WordPress debug.log (not WPML debug information). Please check this page for instructions https://wpml.org/documentation/support/debugging-wpml/

To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );

In this case, the errors will be saved to a debug.log log file inside the */wp-content/* directory. Please do the steps to reproduce the bug and check you are getting any errors or warning related to WPML in the log file.

If you can paste your debug.log to http://pastebin.com/index.php and provide me that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).

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Thanks!

Bigul

Hello,

Thank you for the details. I would like to access the admin area of your site for further checking. Please fill the private details fields after a full site backup.

Please check the following links for more details about our private information sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

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Thanks!

Bigul