Translation jobs not making it to vendor via SDL Language Cloud TMS

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This topic contains 18 replies, has 3 voices.

Assigned support staff: Ahmed Mamdouh.

Author	Posts
February 23, 2023 at 11:25 am #13097851
Ahmed Mamdouh Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hello, Actually, the mapping process is only done from our system (translation proxy), but if you are installing a whole new website, you can set the Spanish language code as es-419 from the beginning to avoid doing the mapping, but if the website is already installed and the languages already have been set, we do the mapping on the project to bridge this issue. So if you need another mapping please provide me with the URL of the website you registered WPML with, and I will do it for you. Please open a new ticket if you have any other issues or requests to be able to track the issues. Best regards, Ahmed Mamdouh.
February 23, 2023 at 10:30 pm #13103735
candaceD-3	It would be wonderful if you could do that for both of these sites: hidden link hidden link
February 24, 2023 at 2:02 pm #13109257
Ahmed Mamdouh Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hello, Kindly be informed that the mapping is already done previously to hidden link, but I can't find any project with the URL "hidden link" so are you sure that the website is registering WPML and connected to a translation service. Best regards, Ahmed Mamdouh.
February 28, 2023 at 12:45 am #13130157
candaceD-3	My issue is resolved now. Thank you!