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This topic contains 18 replies, has 3 voices.

Last updated by candaceD-3 11 months, 4 weeks ago.

Assisted by: Ahmed Mamdouh.

Author Posts
February 23, 2023 at 11:25 am #13097851

Ahmed Mamdouh
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hello,

Actually, the mapping process is only done from our system (translation proxy), but if you are installing a whole new website, you can set the Spanish language code as es-419 from the beginning to avoid doing the mapping, but if the website is already installed and the languages already have been set, we do the mapping on the project to bridge this issue.

So if you need another mapping please provide me with the URL of the website you registered WPML with, and I will do it for you.

Please open a new ticket if you have any other issues or requests to be able to track the issues.

Best regards,
Ahmed Mamdouh.

February 23, 2023 at 10:30 pm #13103735

candaceD-3

It would be wonderful if you could do that for both of these sites:
hidden link
hidden link

February 24, 2023 at 2:02 pm #13109257

Ahmed Mamdouh
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hello,

Kindly be informed that the mapping is already done previously to hidden link, but I can't find any project with the URL "hidden link" so are you sure that the website is registering WPML and connected to a translation service.

Best regards,
Ahmed Mamdouh.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.