Translation Management and Translations page is not loading every now and then.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	-
-	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	-

Supporter timezone: Asia/Kathmandu (GMT+05:45)

Tagged: Exception

This topic contains 0 reply, has 0 voices.

Last updated by Shekhar Bhandari 1 month, 3 weeks ago.

Assisted by: Shekhar Bhandari.

Author	Posts
March 27, 2025 at 7:57 am #16866517
ryanO-13	Background of the issue: I'm trying to access the Translation Management and Translations page on the WP Dashboard for my site hidden link. This is part of my work on the website, which I do for a few hours every day. Symptoms: The Translation Management and Translations page does not load or loads very slowly. This issue occurs intermittently, resolving itself after 5 or 6 hours. Questions: Why does the Translation Management and Translations page not load or load slowly? What can I do to prevent this issue from happening every other day?
March 27, 2025 at 8:54 am #16866922
ryanO-13	Here is the hosting provider's server error logs, no resource spikes: [25-Mar-2025 05:36:06 UTC] PHP Fatal error: Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, function "wpml_pb_shortcode_encode_urlencoded_json_filtergrid" not found or invalid function name in /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-includes/class-wp-hook.php:324 Stack trace: #0 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-includes/plugin.php(205): WP_Hook->apply_filters('', Array) #1 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/strategy/shortcode/class-wpml-pb-shortcode-encoding.php(54): apply_filters('wpml_pb_shortco...', '', '', '') #2 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/strategy/shortcode/class-wpml-pb-register-shortcodes.php(77): WPML_PB_Shortcode_Encoding->decode('', '', '') #3 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/strategy/shortcode/class-wpml-pb-shortcode-strategy.php(122): WPML_PB_Register_Shortcodes->register_shortcode_strings(18686, '[et_pb_section ...', NULL) #4 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/strategy/shortcode/class-wpml-pb-shortcode-strategy.php(108): WPML_PB_Shortcode_Strategy->register_strings_in_content(18686, '[et_pb_section ...', NULL) #5 [internal function]: WPML_PB_Shortcode_Strategy->register_strings(Object(WP_Post)) #6 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Invoker/Invoker.php(41): call_user_func_array(Array, Array) #7 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Fns.php(175): WPML\FP\Invoker\_Invoker->__invoke(Object(WPML_PB_Shortcode_Strategy)) #8 [internal function]: WPML\FP\Fns::WPML\FP\{closure}(Object(WPML\FP\Invoker\_Invoker), Object(WPML_PB_Shortcode_Strategy), 1) #9 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/functions.php(154): call_user_func_array(Object(Closure), Array) #10 [internal function]: WPML\FP\{closure}(Object(WPML_PB_Shortcode_Strategy), 1) #11 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Fns.php(164): array_map(Object(Closure), Array, Array) #12 [internal function]: WPML\FP\Fns::WPML\FP\{closure}(Object(Closure), Array) #13 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/functions.php(154): call_user_func_array(Object(Closure), Array) #14 [internal function]: WPML\FP\Fns::WPML\FP\{closure}(Object(Closure), Array) #15 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/collect/src/Illuminate/Support/Traits/Macroable.php(56): call_user_func_array(Object(Closure), Array) #16 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Fns.php(169): WPML\FP\Fns::__callStatic('map', Array) #17 [internal function]: WPML\FP\Fns::WPML\FP\{closure}(Object(WPML\FP\Invoker\_Invoker), Array) #18 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/functions.php(154): call_user_func_array(Object(Closure), Array) #19 [internal function]: WPML\FP\Fns::WPML\FP\{closure}(Object(WPML\FP\Invoker\_Invoker), Array) #20 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/collect/src/Illuminate/Support/Traits/Macroable.php(56): call_user_func_array(Object(Closure), Array) #21 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/class-wpml-pb-integration.php(319): WPML\FP\Fns::__callStatic('each', Array) #22 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/st/class-wpml-pb-integration.php(249): WPML_PB_Integration->with_strategies(Object(WPML\FP\Invoker\_Invoker)) #23 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/Shutdown/Hooks.php(29): WPML_PB_Integration->register_all_strings_for_translation(Object(WP_Post)) #24 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-includes/class-wp-hook.php(324): WPML\PB\Shutdown\Hooks->registerStrings('') #25 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #26 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #27 /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-includes/load.php(1279): do_action('shutdown') #28 [internal function]: shutdown_action_hook() #29 {main} thrown in /chroot/home/a522788e/079ef7049b.nxcli.io/html/wp-includes/class-wp-hook.php on line 324
March 27, 2025 at 9:37 am #16867146
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hi there, To investigate this issue further, I’d like to replicate your site on my local environment for debugging. Could you please provide me with the wp-content folder and a database backup? You can compress these files into a ZIP archive and share them via any file-sharing platform. I’ve enabled the private reply option for you. Thanks!
March 28, 2025 at 10:23 am #16871892
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I replicated your site on my localhost and I can load the translation management without any issues. Further, We've recently rolled out a new version of WPML plugins. Could you please update your plugins to the latest version and inform me if it resolves the issue? Our WPML updates are distributed gradually. If your websites haven't received this update yet, please be patient, and you should see it within a few days. If you want to expedite the process and receive the update immediately, follow these steps: 1. Go to the Plugins → Add New Plugin. 2. Click on the Commercial tab. 3. Then, click the "Check for updates" button. https://wpml.org/wp-content/uploads/2020/04/wpml-force-plugin-update-1.png Please remember to create a backup before updating, as a precaution. Look forward to your reply. Thanks

The topic ‘[Closed] Translation Management and Translations page is not loading every now and then.’ is closed to new replies.