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This topic contains 1 reply, has 2 voices.

Last updated by Andrés 8 months, 1 week ago.

Assigned support staff: Andrés.

Author Posts
February 9, 2019 at 3:13 am #3177799

Most Association

Hello,

I'm having a problem with the initial setup of Translation Management. When I choose "Only me" option and click "next" the site is doing nothing. It's just stuck, no matter what I chose, I can't go on the next step.

Any solution to this?

February 11, 2019 at 6:22 am #3180925

Andrés
Supporter

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Hello there,

Welcome to WPML support forum.

Please, try disabling other plugins or your cached, specially Memchached cache.

Unfortunately, if this does not work, this forum is intended for how to questions. It seems that the issue that you are experiencing is beyond that and it is more a technical problem, maybe a compatibility issue.
https://wpml.org/documentation/support/accounts-for-wpml-end-users/

We committed with the site developer that this forum is only for that and we won't mess his development, So, for this kind of questions, you should ask your developer (license owner) to open a ticket in the technical forum.

Best regards,
Andrés