Translation memory not translating all text

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Supporter timezone: Asia/Singapore (GMT+08:00)

Tagged: ATE

This topic contains 4 replies, has 0 voices.

Last updated by Kor 3 weeks, 4 days ago.

Assisted by: Kor.

Author	Posts
March 21, 2025 at 9:08 am #16843327
Ralph Klerk	Hi, we've tested the 10+ minutes waiting time between automatic translation of identical contents, but the translation memory only seems to kick in sporadically. So still not a good alternative Is there a bugtracker where we can follow the progress of this issue and/or get notified of a fix?
March 21, 2025 at 10:39 am #16843747
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Unfortunately, there isn't a bug tracker for this. But I will update once I hear from our 2nd Tier Support.
June 25, 2025 at 2:57 pm #17170058
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Just to update this ticket. The issue you encountered earlier should be resolved by now. Please let us know if the issue still persists on your end.
June 26, 2025 at 9:49 am #17172595
Ralph Klerk	Hi, translation memory still isn't working as it should. Just tested this: translated the first property using 664 credits @ hidden link Then we batch translated a second property using the ATE with exactly the same body-text (also waited 10+ minutes between those 2) and we got charged for another 664 credits for this one: hidden link Please fix asap!
June 26, 2025 at 10:16 am #17172789
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your feedback. I will share this with our 2nd-tier support.
August 7, 2025 at 6:56 pm #17303822
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I just received feedback, and our 2nd Tier Support mentioned that this issue is fixed in WPML 4.8. Stay tuned for the update, and please let me know how it goes.

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