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Supporter timezone: America/Lima (GMT-05:00)

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This topic contains 4 replies, has 0 voices.

Last updated by Andreas W. 4 days, 10 hours ago.

Assisted by: Andreas W..

Author Posts
April 24, 2026 at 4:03 am #17991509

sidriD

Subject: English page /en/venice-real-estate-law/ disappeared from Pages list
Message:
Hello,
I created an English page independently with the slug /en/venice-real-estate-law/ using Divi. The page was published and visible in the Pages list under the English language filter. However, it has disappeared from the list and is no longer accessible.
Could you please advise why this happened and how to restore it?
My site: hidden link
WordPress: 6.9.4
WPML: 4.8
Divi: latest
Thank you

April 25, 2026 at 11:29 pm #17994889

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

This is odd, as it seems there appears are partially translated page on the frontend.

I'd like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.

You'll find the necessary fields below the comment section if you log in to leave the next reply. The information you provide will be private, meaning only you and I will be able to see and access it.

IMPORTANT
Please be sure to create a backup of the website and database before granting us access.

If you don't see the "wp-admin / FTP" fields, your login credentials for the post and website will be set to "PUBLIC." Do NOT publish the information unless you see the required wp-admin / FTP fields.

The private reply form looks like this:
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When replying again, click "I still need assistance".

Video:
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Please note that we are required to request this information individually on each ticket. We are not permitted to access any login information that was not specifically provided in the private reply form for this ticket.

Best regards
Andreas

April 28, 2026 at 8:24 am #17998941

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

The page exists on the backend and is accessible. See screenshot.

Captura de pantalla 2026-04-28 032339.png
April 29, 2026 at 8:14 am #18001817

sidriD

Thank you for checking. However, the issue is not resolved.
Looking at your screenshot and mine, I can see that:

The English Home page does NOT appear in my Pages list filtered by English (see my screenshot — only 5 pages visible, no Home)
The WPML translation editor shows the English fields as copies of the Italian content, not as an independently editable Divi page
I cannot edit the English Home page with the Divi Builder — I can only edit text strings in the WPML translation editor, which does not allow me to modify the Divi layout

What I need is to be able to open the English Home page in the Divi Builder and edit it independently, exactly as I can do with the other English pages (Art Law, Commercial Law, etc.).
Could you please provide a solution that allows me to edit the English Home page directly in Divi Builder?
Thank you

questo.png
April 29, 2026 at 9:33 am #18002191

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

It seems the translation got stuck or damaged.

I installed "Yoast Duplicate" and cloned the homepage, which seems to have solved the issue. Other pages seem not to be affected by this issue.

I suggest you remove the old homepage and its translation and replace those pages with the new duplicates.