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This topic contains 11 replies, has 2 voices.

Last updated by fabioR-28 9 months ago.

Assigned support staff: Marcel.

Author Posts
September 6, 2019 at 10:49 am #4524897

fabioR-28

Hello,
i want to translate some phrases in some widget but i can't find it in the String Translation.
How can i solve it?

September 6, 2019 at 1:37 pm #4525561

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi Fabio,

Thank you for contacting WPML Support.

From where the Strings come from? If there are from the Backend/Customizer you can try this:

https://wpml.org/documentation/getting-started-guide/string-translation/#admin_texts

Please let me know if you don't find it.

Best Marcel

September 9, 2019 at 6:55 am #4533881

fabioR-28

Dear Marcel,
thank you for your messages.

I found the section but I still can't find the words to translate.
Can i send you the admin access?

The site is: hidden link
Attached you can see the details circled in red that i can't find

September 9, 2019 at 9:00 am #4534935

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi Fabio,

sure.

I would eventually also need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private which means only you and I have access to it.

❌ Please backup your database and website ❌

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

Best Marcel

September 9, 2019 at 4:19 pm #4538861

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi Fabio,

I see the(Header) Strings here hidden link under the textdomain "theme_mods_greenly-child", but I'm not able to register them.

This could be caused by a Theme or plugin conflict (Errors in JS console). Could you please upload your Theme here hidden link on this Sandbox? I will try to extract them via a manual XML config.

Thank You

Best Marcel

September 10, 2019 at 6:43 am #4542265

fabioR-28

Dear Marcel,
thank you for your assistance.

Unfortunately i can't login in you Sandbox.
What credentials do I have access to?

If you want i can send you a wetransfer with the Theme.

Thank you in adavance

September 10, 2019 at 7:46 am #4542643

fabioR-28

I have uploaded the theme

September 10, 2019 at 9:56 am #4543699

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi Fabio

Thanks,

I was able to register the Strings here using this function: https://wpml.org/documentation/getting-started-guide/string-translation/#admin_texts

I added this custom XML config:
hidden link

Now you can translate them here:
hidden link

Best Marcel

September 10, 2019 at 1:50 pm #4546139

fabioR-28

Dear Marcel,
thank you, now the header it's fine.

What about the footer?
I need to translate this info:

SICIT Group S.p.A.
Via Arzignano 80, 36072 Chiampo (VI)

T: 0444 450946
F: 0444 453812
C.F. e P.IVA: 09970040961
Cap. Soc. € 2.438.181,90 i.v.
E: info@sicitgroup.com

September 10, 2019 at 2:02 pm #4546229

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

This is controlled by a Widget.

I created you an additional Widget, which is configured to be displayed for EN, and changed your actual Widget to "Italian"

You will find it here: "Footer Row - 1st Column" -> hidden link

Best Marcel

September 10, 2019 at 2:06 pm #4546239

fabioR-28

Perfect!
Thank you very much, you've been very kind.

September 10, 2019 at 2:07 pm #4546269

fabioR-28

My issue is resolved now. Thank you!