This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This thread is resolved. Here is a description of the problem and solution.

Problem: How to translate "REMOVE WOOCOMMERCE STOREFRONT FOOTER CREDIT" plugin content

Solution: Go to WPML > String Translation > Translate texts in admin screens > search for jabrwsfc_data > content : https://take.ms/sjhVK Now select it and please follow the steps: https://wpml.org/documentation/getting-started-guide/translating-theme-options/

This topic contains 14 replies, has 2 voices.

Last updated by Riffaz 4 months ago.

Assigned support staff: Riffaz.

Author Posts
June 12, 2019 at 2:31 am #3999249

fong-sanN

Hi,

I am using Remove WooCommerce StoreFront Footer Credit for my website (hidden link), but I found that WPML doesn't translate the portion that coded through this plugin, what can I do to get this translate to the language that I want?

June 12, 2019 at 2:58 am #3999389

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting WPML support.

I could not find that plugin in our compatible list: https://wpml.org/documentation/plugins-compatibility/

Anyhow, if a plugin was built by following the WordPress default procedure it should work without any issue with WPML.

Please go to:
1. WPML > Theme and plugin localization
2. select the plugin in "Strings in the plugins"
3. click on "scan selected plugins for strings" : hidden link
4. wait until the process is finished.
5. go to WPML > String Translation
6. search for the strings that you have to translate in the plugin.
7. if the plugin followed the standard procedure you should be able to find the string in "string translation" now.
8. translate it.
9. if not we have to check this in a fresh installation.

Let me know how it goes.

Regards,
Riffaz.

June 12, 2019 at 5:29 am #4000277

fong-sanN

Hi,

That's doesn't work. I can find the plugin in "Strings in the plugins", but the scan said found 0 string.
https://wpml.org/wp-content/uploads/tmp/scan_result_1.jpg

The plugin in is trying to edit the footer credit from the website, and I replace it with below code.
https://wpml.org/wp-content/uploads/tmp/code_1.jpg

So that my footer appearance will be like in attachment.
https://wpml.org/wp-content/uploads/tmp/appearance.jpg

The issue is, I want it to appear in different language when language switcher be selected, but that doesn't happen. Can I have some type of code so that it will display the footer in the specified language.

The code that I am looking for is something like "if English switcher selected, then English version; else if Simplified Chinese switcher selected, then Simplified Chinese version"

Do you have any suggestion?

June 12, 2019 at 7:18 am #4001033

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Where do you add these lines? hidden link
In theme options? or widgets?

Let me know.

Regards,

June 13, 2019 at 12:02 am #4007995

fong-sanN

Hi,

I added it at "Tools-> Remove WooCommerce StoreFront Footer Credit".
https://wpml.org/wp-content/uploads/tmp/tool_remove_footer_1.jpg

Step 10 and Step 11 in hidden link.

Thanks.

June 13, 2019 at 7:15 am #4009853

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

So this comes from theme/plugin option.
Please refer: https://wpml.org/documentation/getting-started-guide/translating-theme-options/

If it is a sidebar or widget please refer : https://wpml.org/documentation/getting-started-guide/translating-widgets/

let me know how it goes.

Regards,
Riffaz.

June 14, 2019 at 3:08 am #4017967

fong-sanN

Hi,

No, that doesn't work.

June 14, 2019 at 8:55 am #4019659

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

The next reply is private.
Let me know your site login details to check this.

Also, let me know step by step about how to check this issue.
Screenshots and URLs will help to understand better.

Regards,

June 16, 2019 at 12:13 am #4028971

fong-sanN

Hi,

How can I reply privately?

June 17, 2019 at 7:55 am #4032895

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

I set the next reply as private.
If you add the details in the next reply private section, the details will be hidden for others.

Regards,

June 18, 2019 at 12:39 pm #4043851

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

When I try to login I see this: hidden link
Please double check your username and let me know.

The next reply is private.

Regards,

June 19, 2019 at 7:11 am #4048697

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

The login works now. Thanks.

I checked and you are right.
The strings from the plugin "REMOVE WOOCOMMERCE STOREFRONT FOOTER CREDIT PLUGIN" is not translation ready.
You can check this with their support.

And, we need to check this in a fresh installation to find a way to translate it.

please,
1. go to hidden link
2. install your theme
3. install the plugin "REMOVE WOOCOMMERCE STOREFRONT FOOTER CREDIT"
4. configure the WPML as you have it on your site. at the last step just click next (site key)
5. change and create the footer credit as you have it in your site.
6. recreate the issue.
7. let us know how to check this and how to recreate this issue.
8. explain the step 8 with screenshots and URLs for better understanding.

Regards,

June 19, 2019 at 8:24 am #4049433

fong-sanN

Below is my steps to reproduce it.
1. go to hidden link
2. In storefront theme.
3. Download “REMOVE WOOCOMMERCE STOREFRONT FOOTER CREDIT” plugin and install the plugin
4. configure the WPML as you have it on your site. at the last step just click next (site key)
5. created the mimic pages, for footer to source.
https://wpml.org/wp-content/uploads/tmp/pages_1.jpg
6. change and create the footer credit at here.
https://wpml.org/wp-content/uploads/tmp/tool_remove_footer_1.jpg

Code I used:
<p>© 2019, <a href="hidden link">Just another WordPress site</a>(<span class="fontstyle0">ABCDEFG</span>). All Rights Reserved.</p>
<p><a href="hidden link" target="_blank" rel="noopener">Privacy Policy</a> | <a href="hidden link">Term of Service</a> | <a href="hidden link">COOKIES</a></p>

https://wpml.org/wp-content/uploads/tmp/remove_footer_code.jpg

6. Issue recreated, when language switcher changes, but I link to are not change to the corresponding language, if you click on the any of the below link.
https://wpml.org/wp-content/uploads/tmp/footer.jpg

7. let us know how to check this and how to recreate this issue.
8. explain the step 8 with screenshots and URLs for better understanding.

June 20, 2019 at 7:02 am #4057105

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for the details.

I escalated this to our compatibility team.
Please be patient till we get back to you.

Regards,

June 22, 2019 at 5:11 am #4070361

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Finally we found it.

It is in WPML > String Translation > Translate texts in admin screens > search for jabrwsfc_data > content : hidden link
Now select it and please follow the steps: https://wpml.org/documentation/getting-started-guide/translating-theme-options/

I tried to do it for you but it seems you changed your site password.

Let me know how it goes.

Regards,