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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 4 replies, has 1 voice.

Last updated by Kor 4 days, 2 hours ago.

Assisted by: Kor.

Author Posts
March 26, 2025 at 10:36 am #16861859

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've clicked the links here hidden link as shown in the attached screenshot and this is where it is being linked.

Uurrooster - hidden link

Tarief - hidden link

Looks fine to me. If not, where should it link to?

March 26, 2025 at 10:45 am #16861900

gregoryB-20

latest test is on
hidden link

1. Afher Opening some translation is wrong, is it become an automatic translation?
2. Some links (url) fall back to not translated url.

March 26, 2025 at 11:05 am #16862111

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for getting back to me.

Are you still discussing the translation marker visible in the screenshot I attached? This occurs when attempting to translate the page at hidden link using the new Advanced Translation Editor. Should I proceed with fixing this, or is there another issue you're referring to?

Screenshot_432.jpg
March 26, 2025 at 11:06 am #16862127

gregoryB-20

all 4 buttons fall back to the original page

Button -> Bezoek individuen
- point to hidden link (base, original)
- has to be hidden link (translated)

url with anchor are OK

2025-03-26-wrong-urls.jpg
2025-03-26-url-anchor.jpg
March 26, 2025 at 11:56 am #16862439

gregoryB-20

Sorry I am very confused with all these problems I did not see your latest respons.

I do not have a staging environment. And all is live for the visitors?

Latest images are on page is hidden link

the two editors have different problems.

March 26, 2025 at 2:03 pm #16863290

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Looks like you're referring to another issue that is unrelated to the translation marker issue you reported earlier. But anyway, I will share the solution here for you regarding the incorrect button links. Also, please make sure to backup and update all WPML plugins in WP > Plugins > Add New > Commercial Tab.

Referring to the screen recording here hidden link , I've shown you how to translate the button links. Instead of searching for the entire URL, try searching for the URL slug instead. I've translated the first button and it worked.

March 26, 2025 at 2:57 pm #16863590

gregoryB-20

update failed

2025-03-26-update-failed.jpg
March 26, 2025 at 3:06 pm #16863666

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. This usually happens when the sitekey did not match your domain in our system. Please go to your account dashboard here https://wpml.org/account/sites/ and register a new sitekey for your domain. Then, replace the sitekey in WP > Plugins > Add New > Commercial Tab.

March 26, 2025 at 3:50 pm #16864050

gregoryB-20

How do I create a new sitekey

March 26, 2025 at 3:51 pm #16864051

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Please go to your account dashboard here https://wpml.org/account/sites/ and register a new sitekey for your domain. Then, replace the sitekey in WP > Plugins > Add New > Commercial Tab.

March 31, 2025 at 11:54 am #16879109

gregoryB-20

hello,
Do I have to delete first the production website in the list and then register a new one with the the same url?
I can not register with the url of an existing one?!

March 31, 2025 at 12:22 pm #16879196

gregoryB-20

I have deleted the registrated site in the list on my WPML account and created a new one. Updating is still does failing!

2025-03-31-update-failed.jpg
March 31, 2025 at 4:36 pm #16880343

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I'm getting the same error too. But I've updated it manually so that you can work on the site while I get help from our system support to check why you're getting the "forbidden" message here hidden link

April 2, 2025 at 6:21 am #16885416

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. Our 2nd Tier Support checked, and the issue is related to your server IP being flagged as spam/scanner in AWS. We've whitelisted your server IP, and you should now be able to update WPML plugins without issues in WP > Plugins > Add New > Commercial Tab.

April 5, 2025 at 12:59 pm #16899860

gregoryB-20

Hello,
Seems like a lot of things has changed.
I had still the same issue with buttons (url) pointing to the original language and in the translation editor the url is correct. In the mean time everething has changed in the string translation.
I changed some setting (Multilingual Tools + string translation) and even don't see de buttons (url) in de editor.
I only have a backup (updraft) of yesterdays database.
Can I have the same settings as before today.