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This topic contains 33 replies, has 0 voices.

Last updated by Shekhar Bhandari 1 month, 3 weeks ago.

Assisted by: Shekhar Bhandari.

Author Posts
July 13, 2026 at 2:18 pm #18155272

sonishA

Even the months names in quiz attempts section are showing in English whereas I have translated them in string translation

July 14, 2026 at 6:54 am #18156328

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

Regarding the layout CSS issues, I recommend contacting your theme developer, as they are best placed to assist with theme-related styling problems.

For the "Failed" string, it is currently not translatable. In the following file:

<em><u>hidden link</u></em>

the string is added using:

Badge::make()->label( 'Failed' )->variant( Badge::ERROR )->rounded()->render();

I replaced it with:

 Badge::make()->label( __( 'Failed', 'tutor' ) )->variant( Badge::ERROR )->rounded()->render(); 

This makes the string translatable by WPML and it's translated now.

Regarding the date, I tried to locate the code responsible for formatting it but couldn't find it in the Tutor LMS plugin. Since the displayed date is already formatted in English before it reaches the template, I recommend contacting the plugin author to confirm whether the date output is translatable. You can also share the above suggestion for the "Failed" string with them, as any direct changes to the plugin files will be overwritten after updating the plugin.

Look forward to your reply.

Thanks

July 14, 2026 at 9:56 am #18156831

sonishA

Ok I will contact tutor LMS support today

Regarding the side nav on Rewards page and inner tutor LMS pages
They were appearing fine before

Now they caused issue
It started appearing after your custom CSS but not actual width of each menu option

Have you edited the FAILED string in direct plugin file? So, I can save it for future

July 14, 2026 at 10:00 am #18156838

Shekhar Bhandari
Supporter

Hello there,

The CSS I provided is only a workaround, not a permanent solution. As mentioned earlier, I recommend checking with the theme developer to confirm that enabling the mobile menu using this CSS will not affect other parts of your website. They will know why the CSS is currently limited to specific pages and should be able to provide a permanent solution.

Regarding the Failed strings, yes, I have already made those changes on your site.

Thanks

July 14, 2026 at 10:07 am #18156845

sonishA

Sure
Can you please send me the css you have added to share with the theme support to check

I'll connect with Tutor LMS support too and let you know what they'll say

Thank you so much for your help

July 14, 2026 at 10:13 am #18156872

Shekhar Bhandari
Supporter

Hello there,

Here is the css I used

@media (max-width: 768px) {

.mobile-bottom-nav,
#kiddino-tutor-menu-drawer {
    display: flex !important;
}


} 

Look forward to your reply.

Thanks

July 15, 2026 at 7:12 am #18158720

sonishA

Can you please check why my quiz attempts, favorites and Completed Books of tutor lms pages are not loading

Their support team is saying that its because of WPML Plugin

Kindly check ASAP

Its a live site

July 15, 2026 at 9:04 am #18158967

Shekhar Bhandari
Supporter

Hello there,

Can you provide me url to this pages, for me, hidden link & hidden link works without any issues.

Look forward to your reply.

Thanks

July 15, 2026 at 9:24 am #18159002

sonishA

I restored the site from yesterday's backup

But why this issue occured?
Tutor LMS support said that its because of WPML Plugin

July 15, 2026 at 9:27 am #18159004

sonishA

Please see the image

Explore Courses redirects to English books page even in Amharic language

whereas Books page is available in both English and Amharic version
hidden link

Please check

Thank you

1123.png
July 15, 2026 at 9:48 am #18159212

Shekhar Bhandari
Supporter

Hello there,

It will be difficult to determine why this happened without debugging the issue. If we have reliable steps to reproduce it, I can investigate it further.

You mentioned:

Tutor LMS support said that it's because of the WPML plugin.

Could you please ask them to provide a bit more information about why they believe WPML is causing the issue? That will help us investigate it further.

Regarding the **Explore Courses** button redirecting to the English Books page even when browsing in Amharic, could you please share the URL where I can see the **Explore Courses** link? It will be much easier to debug the issue that way.

Look forward to your reply.

Thanks

July 15, 2026 at 10:56 am #18159318

sonishA

You will see "Explore books" option in side menu of student dashboard

This is redirecting to English books page both in English and Amharic version

I am sharing login details with you for student dashborad

username: kala
password: Renes@2017

July 15, 2026 at 11:06 am #18159334

Shekhar Bhandari
Supporter

Hello there,

The Explore Courses is showing the page that you have set as course archive page, hidden link and this wasn't translated, I translated this page and it's working properly now.

To translate the Explore Courses strings you can use string translations: hidden link

Let me know if this helps.

Thanks

July 15, 2026 at 11:09 am #18159336

sonishA

hidden link (Amharic page)
hidden link (English page)

This is Amharic transltion of books page

You linked wrong page in student dashboard
Please use this page for Amharic version

July 15, 2026 at 11:13 am #18159341

Shekhar Bhandari
Supporter

Hello there,

I changed the slug of the translated page, it should be correct now.

Thanks