translation queue not loading

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Supporter timezone: America/Los_Angeles (GMT-08:00)

Tagged: ATE

This topic contains 0 replies, has 3 voices.

Last updated by milcoP 2 days, 14 hours ago.

Assisted by: Bobby.

Author	Posts
December 19, 2024 at 7:23 pm #16531598
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	This issue has been raised to our second tier to further investigate as I can only reproduce on the live site but not in other instances such as staging. Once I have feedback, I will update you here. At the moment you should be able to move forward with translations by manually going to Pages or Posts , finding the page/post you need to translate and accessing it by clicking on the + icon or pencil icon.
December 19, 2024 at 7:47 pm #16531631
milcoP	ok, thank you.
December 24, 2024 at 4:58 pm #16544319
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Hi there, Please check now, the issue should be resolved! Some entries in the database were set with the wrong status which have been fixed now. Let me know your results.
December 29, 2024 at 6:12 pm #16551653
milcoP	Hi Bobby, Im on holiday, so sorry for the late reply. It seems to be working indeed. Inwill look at it properly later in this week. Thank you.
January 2, 2025 at 9:58 am #16557995
milcoP	Hi Bobby, Happy New Year for 2025! The loading of the translation strings are working now. But another problem arises. See image. If i click on a translation, it won't load. Any idea what that can be? Thank you
January 2, 2025 at 10:02 am #16558014
milcoP	oh, and straight after the that the same old error 🙁 see image. this is on the live site, not the staging one. It did work before, but now the error is back.
January 2, 2025 at 10:48 am #16558293
milcoP	And....i have another problem, There are some layout problems as well. It is on the english home page. See images. But it is weird, because it is only on the english translated home page. not with the other languages.
January 2, 2025 at 6:58 pm #16559821
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Hi there, I was able to reproduce this behavior. To resolve I have done the following: - Adjusted the database entry IDs that were 'stuck' - WPML->Translation packages->cleared the old packages - Re send the Gravity Forms to translation At the moment it looks like it's working OK. Please test and let me know your results. Regarding the layout issue, if possible let's verify that the issue on hand is resolved and we can split it into it's own ticket to keep everything organized per our support guidelines.
January 3, 2025 at 4:17 pm #16562017
milcoP	Hi Bobby, Thank you so much. Yes, everything seems to be working. 1 question: hidden link i cannot seem to translate the agenda part on all the pages. it is a module form the Divi Events Calander from Peeayecreative. hidden link And i have the agenda template customized in the Divi Builder. but also on the normal pages 'opleiding' and ' training' this module is not translatable. Any ideas?