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Tagged: How to translate
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This topic contains 5 replies, has 2 voices.
Last updated by Andreas W. 4 months ago.
Assigned support staff: Andreas W..
Author | Posts |
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September 12, 2020 at 7:26 pm #6999935 | |
thomasW-84 |
Hi, As of today, when trying to save a translated page (or edit an existing page translation), after hitting "save and exit", the loading won't stop. After 2min I hit F5, and the changes are being confirmed. Any idea how to make "save and exit" work again? Thomas |
September 12, 2020 at 11:58 pm #7000439 | |
Andreas W. Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Could you please increase your WP Memory limit to 256M? Your current values are: PHP MemoryLimit 256M /* Memory Limit / define('WP_MEMORY_LIMIT', '256M'); Paste it just before: / That's all, stop editing! Happy blogging. / These settings can be limited directly by your hosting provider, so I recommend you to contact and ask them to modify them directly. https://wpml.org/home/minimum-requirements/ If the issue persists, please try to run the site in minimal setup: 1) Disable any additional plugin that is not related to WPML and its add-ons. 2) If the issue disappears please start reactivating the plugins one by one, or activate them in small groups. This way please verify at which points the issue appears again to indicate the plugin that is causing the issue. 3) Also, if this did not clarify the cause of the issue please change to a default theme like TwentySeventeen to see if the issue might be theme related, if possible. Further, you could enable the wp-debug feature to see if there are any current PHP errors given. Add the following to your wp-config.php file: define('WP_DEBUG', true); The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it. If you open wp-config.php and that define statement is not there, you can add it right before this line: /* That's all, stop editing! Happy blogging. */ You will be able to find a complete report inside of your wp-content folder. Look for a debug.log file and provide me the results. More information about how to activate this feature you can find here: Let me know about the results. In case the debug-log is very long please add it to a web tool like pastebin.com and send me the link. Kind regards, |
September 14, 2020 at 11:26 am #7007921 | |
thomasW-84 |
Hi Andreas, Super, danke für die schnelle Hilfe. 🙂 Darin sehe ich diese Zeilen: Sieht nach einem Theme-bezogenen Problem aus, richtig? Viele Grüße, |
September 15, 2020 at 10:58 pm #7021671 | |
Andreas W. Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hallo Thomas, Das sieht so aus als gäbe es ein Problem im TheGem Theme, bezogen auf WPBakery (Visual Composer -> vc_row.php). Bitte lassen Sie uns wissen, sollte es zu Problemen bei der Übersetzung kommen und wir schauen uns das gerne an. In jedem Fall, sollten Sie hierzu auch den Theme Support konsultieren, sollte aber ein Problem beim Erstellen und Übersetzen von Inhalten auftreten, lassen Sie uns das bitte wissen. Mit freundlichen Grüßen Mit freundlichen Grüßen |
September 16, 2020 at 5:46 am #7023171 | |
thomasW-84 |
Hallo Andreas, Mit dem Theme-Support war ich bereits in Kontakt. Bisher funktioniert das Übersetzen wieder ganz gut. Damit können wir dieses Ticket schließen. Viele Grüße, |
September 16, 2020 at 6:21 pm #7030305 | |
Andreas W. Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hallo Thomas, Vielen Dank für Deine Nachricht. Sollten erneut Probleme auftreten oder Fragen aufkommen helfen wir gerne weiter. Viel Spaß beim Übersetzen! Mit freundlichen Grüßen |