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Last updated by Carlos Rojas 1 year, 5 months ago.

Assigned support staff: Carlos Rojas.

Author Posts
May 11, 2018 at 10:25 am #2086074

fahadS

I am trying to: On the header, I am trying to display the same widget in the urdu version which I am using in the English version of the website

Link to a page where the issue can be seen: hidden link

I expected to see: The same menu on the translation

Instead, I got: A different widget. Not the one I selected. I selected the Top Menu 2 Widget to display here but instead the footer widget is being displayed.

May 11, 2018 at 5:17 pm #2093000

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

1.- I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

2.- Please increase the PHP Memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/

You can add this to wp-config.php to increase WP memory:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '128M');
define( 'WP_MAX_MEMORY_LIMIT', '128M' );

- Add it above the line /* That's all, stop editing! Happy blogging. */

Kind regards,
Carlos

The topic ‘[Closed] Translation showing differrent menu’ is closed to new replies.