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This topic contains 45 replies, has 0 voices.

Last updated by Lucas Vidal de Andrade 1 month, 2 weeks ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
March 10, 2026 at 7:09 am #17884095

olafsO

Hey!

I re-routed the nameserver records and now the site points to the dev site, which had clean database and no issues.

I spoke on high tones with 10web support during... was it Friday? I spent four hours just to be told off that I cannot reinstall the WP on our domain.

So, now it's all on the original site without migration.

But did the guys figure out what was the issue. Will it help in any way further down the line?

March 10, 2026 at 7:11 am #17884098

olafsO

ACTUALLY NO!!! It has not yet happened. 12h already passed and yet the page still is the old one

March 10, 2026 at 7:18 am #17884099

olafsO

Give me two hours, mate. I'll get back to you soon. With either a backup ready site or otherwise.

March 10, 2026 at 7:52 am #17884189

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: Europe/Vienna (GMT+02:00)

Hey there.

Sure, please let me know when it's done. We haven't fully understood the cause yet, but I'll inform the devs when you replace the production website.

March 10, 2026 at 9:03 am #17884414

olafsO

Will do so immediately. I kinda cannot afford [literally] to wait much more, because bills are already coming in and I am yet to get paid for the website itself 🙂 Since there are a lot of quirks to iron out besides translation, it mounts up.

I will let you know ASAP.

March 10, 2026 at 10:09 am #17884655

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: Europe/Vienna (GMT+02:00)

Thank you. The devs already up to date.

March 10, 2026 at 10:32 am #17884799

olafsO

RIGHT!

LABIETIS.LV now is pointing to the dev site [staging2.sektahouse], which did not have any issues [so far].

Since the real cause for issues on the 10web hosted site is still unknown, we're going to save the effort. If you guys still want to experiment with erroneous 10web site with huge database, I can give you my credentials for a while - just so you can investigate.

With the change, we need to sort out the domain thing - it kinda stays the same - labietis.lv, but WPML, obviously, screams at me, that something has changed. What do I do? Those wasted translation points on old 10web site can go fuck themselves - I'll swallow it as a production cost. Question is, what do I click? I am just afraid that it does not sync unwanted stuff - just the account, dev/production status and, if possible, payment method and info.

I presuuuuuume you'll want to create separate topic on this one. Feel free to do that - answering here in case you'll need 10web credentials, as this is now the only way to reach that site, since now labietis.lv points to previously dev site on staging2.sektahouse.

that 10web in a week or sow will be nuked. No point to keep that bullshit service now.

March 10, 2026 at 10:53 am #17884900

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: Europe/Vienna (GMT+02:00)

Hello there,

I understand this can be frustrating. Indeed, migrations should only take minutes.

Now, please send us the credentails to the production website using the form. I'll follow the necessary steps to set up WPML in the message. After that, I'll inform the devs to make the tests and verifications.

March 10, 2026 at 11:27 am #17884977

olafsO

option nr.2, right? it'll switch, right?

Screenshot_186.png
March 10, 2026 at 1:11 pm #17885604

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: Europe/Vienna (GMT+02:00)

Hey there,

I think we are losing track here. We need a stable environment to check for errors. Please do not make any large changes on hidden link for the moment. I'll forward the information that we have right now to the devs and let you know.

As for the other website, you can click to Start Migration, say No to sharing credits, and create a new key for the website. In the end, the safest way is always to create a new key for websites.

I'll let you know about any updates, ok?

March 10, 2026 at 1:16 pm #17885680

olafsO

That address now points to error free dev site. There is no extra database shit that was on 10web site. Theres nothing to do regarding that error.

March 10, 2026 at 1:21 pm #17885731

olafsO

That is why I gave you my 10web creds

March 11, 2026 at 8:44 am #17887842

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: Europe/Vienna (GMT+02:00)

Hey there,

We were making some tests on the prod website, but got kicked out. Apparently the credentials are no longer valid. Can you please re-share valid credentials to hidden link again?

Please use the form to share them privately, as usual. Thank you.

March 12, 2026 at 1:11 pm #17892393

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

We are checking for causes and solutions on this last shared website, then. Please do not make any changes until we can solve the issue, ok? This way, we can find a reproducible solution.

March 13, 2026 at 7:52 am #17894553

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: Europe/Vienna (GMT+02:00)

Olafs,

You shared access to your hosting. We need access to your production website, where you want the issue solved. We've been stuck for a few days because of that. Can you please share it?

Please share workind admin access to hidden link