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This topic contains 1 reply, has 2 voices.

Last updated by Shekhar Bhandari 3 months, 4 weeks ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
August 12, 2019 at 2:17 pm

salomeA

Hello

I'm trying to translate a page (from French to English) but I have a fatal error (cf screenshot).
I already did many translation with WPBakery Page Builder and no problem.
Could you please help me?
Thank you very much

August 13, 2019 at 7:56 am
August 13, 2019 at 8:37 am #4385869

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Welcome to WPML support. I'd be assisting you further on this issue.

Since this type of issues can be created by some conflicts or php errors or server errors. I would need your help to narrow down the issue. Could you please provide feedback on the following questions as much as possible?

#1
Can you confirm that you are still experiencing issues with minimal set up (all plugins except WPML disabled and the theme on a WordPress default such as Twenty Nineteen)

#2
1. Please follow the debugging information provided here: http://wpml.org/documentation/support/debugging-wpml/
2. Repeat the action of creating the problem.
3. Copy and paste the contents of debug.log (log file inside the /wp-content/ directory) here for me to see.

Thank you for helping us to pinpoint the issue. Feel free to add any further information you may have.

Look forward to your reply.

Thanks

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