[Escalated to WPML Developers team] Translations of attributes keep dissapearing

Hello there,

I checked the following two urls:
hidden link
hidden link

I checked two widgets, Aantal aders & Kabelsectie, both are showing the same numbers of attributes, which shows it's synchronised, am I missing something to replicate the issue?

Look forward to your reply.

Thanks

Hello there,

Can you please go to hidden link and click on syncronize product variations and see if it helps?

Further, regarding the translations, I suggest you to go to WPML->String Translation and translate the strings only from Widgets domain, this will fix the issue. hidden link

Look forward to your reply.

Thanks

Hello there,

Could you please check if the widgets are displaying correctly now? I removed and re-added the widgets on my end, and that seems to have helped.

Regarding the attribute labels on the product page, they are loaded from the attribute label translations available under WPML → Taxonomy Translation. The widget title is translated separately as Widget Title, so both locations need to be translated for everything to display properly.

I look forward to your reply.

Thanks

Hello there,

I am little confused here, I see the widgets are showing properly now, is this about product page labels, in that case, I see it's showing properly here: hidden link

Am I missing something?

Thanks

Hello there,

If I go here; hidden link

Choose Product Conductor type and check the labels translations, it's missing? Can you add translations here and see if it helps?

I suggest you to only translate from this section to attribute labels, this should fix the issue.

Look forward to your reply.

Thanks

Hello there,

I can see the issue, can you please follow the below steps and see if it helps

- go to wp-content/plugins/wpml-string-translation/classes/filters/autoregister/class-wpml-autoregister-save-strings.php

Search for the following code

$flag = 0 === strpos( $domain, 'admin_texts_' )
					|| WPML_ST_Blog_Name_And_Description_Hooks::is_string( $name );

and replace with

$flag = 0 === strpos( $domain, 'admin_texts_' ) || 0 === strpos( $domain, 'default' ) || 0 === strpos( $domain, 'WordPress' )
					|| WPML_ST_Blog_Name_And_Description_Hooks::is_string( $name );

Once this is done, you can go to WPML->String translation delete the existing translations and translate it from WPML->Taxonomy Translations, this should fix the issue.

Look forward to your reply.

Thanks

Hello there,

Yes, you will need to make those changes using FTP.

Please note that you will also need to apply the same changes again after updates, at least until a permanent fix is released.

Thanks