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This topic contains 2 replies, has 2 voices.

Last updated by Rajeeb Banstola 2 months, 4 weeks ago.

Assigned support staff: Rajeeb Banstola.

Author Posts
July 23, 2019 at 7:21 pm #4268735

ryant-5

The following page is not pulling up the Polo Accordion content into the Translator. hidden link

July 23, 2019 at 7:44 pm #4268787

ryant-5

The translator is picking up the titles, but not the content inside each section

hidden link

July 24, 2019 at 1:06 am #4269365

Rajeeb Banstola

Hi,

Thank you for contacting WPML!

I see that you are using Visual Composer to design your site. You would need to make the Visual Composer shortcodes translateable with WPML using config file. You can find all the required information for making shortcodes translateable here:

https://wpml.org/documentation/support/wpml-integration-with-page-builders-that-use-shortcodes/

The reason it doesn't work out of the box is because it has not been made compatible with WPML by your theme author. We have listed all the compatible themes here:

https://wpml.org/documentation/theme-compatibility/

I suggest you to contact the theme author and inform them of our GoGlobal program so that the theme can be made compatible with WPML:

https://wpml.org/documentation/theme-compatibility/go-global-program/

Please let me know if you have any questions for us!