Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by sophieC-9 6 months, 2 weeks ago.

Assigned support staff: Bigul.

Author Posts
May 2, 2019 at 12:33 pm #3724517


I am trying to:
Translate a custom text block I created in my registration form using Ultimate member
I scanned my plugin for strings twice, and found the string in my admin screens
The string is marked as translation complete,
The text still appears in English
all other fields in my form have translated correctly ...

Link to a page where the issue can be seen:
This is on my test site

May 2, 2019 at 6:26 pm #3728239


Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)


Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

Please try the following steps after a site backup and check you are getting the expected result or not.

1) Open *Registration* form for edit
2) Duplicate the form to secondary language
3) Then switch the language to secondary language via Dashboard language switcher
4) Edit the form field captions
5) Save the form



May 3, 2019 at 8:23 am #3732105


Thank you Bigul, Hadn't thought of that since I had seen those blocks in strings, did not think I needed to duplicate the form

Thank you for the quick reply on this