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Background of the issue:
I am trying to convert an English product to Spanish, but I am encountering a critical error.
Symptoms:
There has been a critical error on this website. I expected to see:
There has been a critical error on this website.
Learn more about troubleshooting WordPress.
Questions:
Why am I encountering a critical error when converting an English product to Spanish?
How can I resolve the critical error on my website?
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Thanks for reaching us.
Sorry to hear about the issues. It looks like there might be some 3rd party plugin conflicting with WPML. Could you please perform a full backup and try to deactivate 3rd party plugins and see if it fixes it?
If the issue continues, I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
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