No supporters are available to work today on this forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

This topic contains 1 reply, has 2 voices.

Last updated by Andrés 1 year ago.

Assigned support staff: Andrés.

Author Posts
October 8, 2018 at 1:50 pm #2796285

Jeremy DuCheny

Hello, I'm using the classical translator, the primary language of my site is Hebrew, but I'm trying to use Beaver Builder in English. I have a problem where when I create a new page in English and try to use BB, I can drag a module into place but I can't use the wrench icon or anything else to edit the module. BB thinks that it might be an issue with WPML but can't pinpoint what the problem might be. Any suggestions?

Thanks, ahead of time.

October 8, 2018 at 2:05 pm #2796325

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello Jeremy,

Welcome to WPML support forum.

This forum is intended for how to questions. It seems that the issue that you are experiencing is beyond that and it is more a technical problem, maybe a compatibility issue.
https://wpml.org/documentation/support/accounts-for-wpml-end-users/

We committed with the site developer that this forum is only for that and we won't mess his development, So, for this kind of questions, you should ask your developer (license owner) to open a ticket in the technical forum.

Best regards,
Andrés