Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 15 replies, has 3 voices.

Last updated by Ahmed Ibrahim 4 months ago.

Assigned support staff: Ahmed Ibrahim.

Author Posts
July 19, 2019 at 3:32 pm #4247149

Ahmed Ibrahim
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Yes, we understand the consequences, and I already brought this to our developers and they are working now to fix this behaviour and enhance the workflow and will update you once they make the improvements.

For now, to get the translated content, you have to send these jobs again to the translation service, then ask the TS to use the translation memory to re-translate without extra cost, then re-deliver the content to your site.

Best regards.