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[Resolved] Unable to translate to some laguages

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Last updated by David Gaitan 4 months, 3 weeks ago.

Assisted by: David Gaitan.

Author Posts
February 20, 2026 at 1:29 pm #17838503

tomasM-28

I am trying to automatically translate content to Polish, but getting an error. Job ID: 26115
ATE Job ID: 183213019
Error Type: DownloadError
Error Message: Die hochgeladene xliff-Datei scheint nicht das richtige Format zu haben.<br>Fehlende oder falsche Daten: target
Error Details: {
"message": "Die hochgeladene xliff-Datei scheint nicht das richtige Format zu haben.<br>Fehlende oder falsche Daten: target",
"code": 0,
"file": "/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-content/plugins/sitepress-multilingual-cms/classes/ATE/class-wpml-tm-ate-jobs.php",
"line": 79,
"trace": [
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-content/plugins/sitepress-multilingual-cms/classes/ATE/Download/Consumer.php:32",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-content/plugins/sitepress-multilingual-cms/classes/ATE/Download/Process.php:69",
"[internal function]:0",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/collect/src/Illuminate/Support/Collection.php:603",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-content/plugins/sitepress-multilingual-cms/classes/ATE/Download/Process.php:99",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-content/plugins/sitepress-multilingual-cms/classes/ATE/REST/Download.php:60",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-includes/rest-api/class-wp-rest-server.php:1292",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-includes/rest-api/class-wp-rest-server.php:1125",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-includes/rest-api/class-wp-rest-server.php:439",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-includes/rest-api.php:459",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-includes/class-wp-hook.php:324",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-includes/class-wp-hook.php:348",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-includes/plugin.php:565",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-includes/class-wp.php:418",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-includes/class-wp.php:818",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-includes/functions.php:1342",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/wp-blog-header.php:16",
"/var/www/vhosts/treppenplus.de/staging.treppenplus.de/index.php:17"
]
}
February 20, 2026 at 11:34 pm #17839578

David Gaitan

Hi Tomas,

David here, from the WPML Dev team. Thank you for your patience, and sorry for the trouble.

We checked your case and found the reason: during the translation download, one small part of the translated text came back empty/incomplete.

Because of that, WPML could not finish importing this translation job and showed the error message.

This is usually a temporary issue with that specific job and can normally be fixed by sending it again.

Please follow these steps

1) Cancel the failed job
- In WordPress admin, go to WPML → Translation Management.
- Open the Jobs tab (or Translation Jobs).
- Find the failed job (Job ID 26115, if shown).
- Open it and click Cancel (or Remove job, depending on what you see).

2) Send the content again for automatic translation
- Go to WPML → Translation Management → Dashboard.
- Find the same product/page/post.
- Select Polish as target language.
- Click Add selected content to translation basket.
- Open Translation Basket.
- Choose Translate automatically and send.

3) Confirm it completed
- Go to WPML → Translations (or Translation Jobs).
- Wait until the status is Complete.
- Open the Polish version and verify it looks correct.
- If your site uses “Translate Everything Automatically”
- Edit the original content (a very small change is enough).
- Click Update.

WPML will queue a new automatic translation. Check status in WPML → Translations.

If the same error appears again, I will appreciate if you agree with sharing temporary access to your site for a better debugging. You don't have to worry, we have terms where we are not allowed to share information and this is for support purposes only. You can also delete any account created for us once we solve this issue. If you agree to sharing the access, I will ask you to share them on the form you'll see above this message. The access you share will be private and only us will be able to see it. Please DO NOT share access on this reply/message box, use the form instead.

Kind regards,
WPML Support