If you are having a notice about writing the .mo files please read this doc

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Andreas W. 5 months ago.

Assigned support staff: Andreas W..

Author Posts
June 18, 2019 at 10:41 am #4042859

bronwynL

I am trying to activiate the plugin but I get the following message 'Plugin could not be activated because it triggered a fatal error.' In the error logs I am getting 'Uncaught Error: Class 'WPML_XML_Config_Log_Factory' not found'

I've deleted the plugin, downloaded a new copy and installed it and still the same error.

June 18, 2019 at 10:49 pm #4046751

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Thank you for contacting the WPML Support Forum.

Could you please disable all plugins and then try to activate WPML again?

In case you are able to activate the plugin also activate all add-ons currenlty used, like String Translation, Translation Management, etc.

Now, start reactivating any additional plugin in small groups or one by one until the error appears again.

If you receive another error take not of the plugin name and let me know for further debugging.

To help you faster, I've enabled a private message for submitting the debug information for this support ticket. Please see this link for how to get this information from your site and give it to us:
http://wpml.org/faq/provide-debug-information-faster-support/

Kind regards
Andreas

The topic ‘[Closed] Uncaught Error: Class 'WPML_XML_Config_Log_Factory' not found’ is closed to new replies.