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This topic contains 3 replies, has 3 voices.

Last updated by samerD-2 1 year, 1 month ago.

Assigned support staff: Lucas Bustamante.

Author Posts
September 3, 2018 at 8:30 am

markS-52

Unable to access Pages menu in WP. Works with WPML disabled.
This issue started after I entered 'update translations' and canceled it couple times from page edit.

Full Error:
Fatal error: Uncaught exception 'RuntimeException' with message 'Service Unavailable' in /home/**/public_html/site/wp-content/plugins/wpml-translation-management/classes/ATE/Hooks/class-wpml-tm-ate-jobs-actions.php:359 Stack trace: #0 /home/**/public_html/site/wp-content/plugins/wpml-translation-management/classes/ATE/Hooks/class-wpml-tm-ate-jobs-actions.php(290): WPML_TM_ATE_Jobs_Actions->check_response_error(Object(WP_Error)) #1 /home/**/public_html/site/wp-content/plugins/wpml-translation-management/classes/ATE/Hooks/class-wpml-tm-ate-jobs-actions.php(248): WPML_TM_ATE_Jobs_Actions->update_jobs(NULL, Array) #2 [internal function]: WPML_TM_ATE_Jobs_Actions->update_jobs_on_current_screen(Object(WP)) #3 /home/**/public_html/site/wp-includes/class-wp-hook.php(286): call_user_func_array(Array, Array) #4 /home/**/public_html/site/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters('', Array) #5 /home/**/public_html/site/wp-includes/plugin.php(515): WP_Hook->do_action(Array) #6 in /home/**/public_html/site/wp-content/plugins/wpml-translation-management/classes/ATE/Hooks/class-wpml-tm-ate-jobs-actions.php on line 359

September 3, 2018 at 12:22 pm #2699207

Lucas Bustamante

Hi,

We're facing an stability issue with our ATE servers right now, thus causing 500 errors for some clients. Our engineers are working on this problem right now, please give it some time and try again.

Best regards,
Lucas

September 4, 2018 at 2:45 am #2701651

markS-52

Issue Resolved on it own. So it was related to ATE servers as you suggested. Thanks.

October 3, 2018 at 7:26 am #2783670

samerD-2

We are receiving manay errors on the admin side

Fatal error: Uncaught RuntimeException: <p><p>WPML cannot send these documents to translation because the Advanced Translation Editor is not fully set-up yet.</p><p>Please open the confirmation email that you received and click on the link inside it to confirm your email.</p><p><a href="hidden link">Resend that email</a></p></p> in /home/roshduni/public_html/wp-content/plugins/wpml-translation-management/classes/ATE/Hooks/class-wpml-tm-ate-jobs-actions.php:426 Stack trace: #0 /home/roshduni/public_html/wp-content/plugins/wpml-translation-management/classes/ATE/Hooks/class-wpml-tm-ate-jobs-actions.php(321): WPML_TM_ATE_Jobs_Actions->check_response_error(Object(WP_Error)) #1 /home/roshduni/public_html/wp-includes/class-wp-hook.php(286): WPML_TM_ATE_Jobs_Actions->update_jobs(false, Array, true) #2 /home/roshduni/public_html/wp-includes/plugin.php(203): WP_Hook->apply_filters(false, Array) #3 /home/roshduni/public_html/ in /home/roshduni/public_html/wp-content/plugins/wpml-translation-management/classes/ATE/Hooks/class-wpml-tm-ate-jobs-actions.php on line 426