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This topic contains 16 replies, has 0 voices.

Last updated by alisons-2 5 days, 20 hours ago.

Assisted by: Andrey.

Author Posts
August 6, 2025 at 9:39 pm #17300879

alisons-2

Unfortunately installing Adminer (https://wordpress.org/plugins/pexlechris-adminer/) didn't work on our staging site because of restrictions (probably Wordfence).

Please give me any other info you have with the access you have, including your best guess on the problem and fix. And thanks for all your help and time on this issue.

August 7, 2025 at 10:33 am #17302225

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your feedback.

At this point, I don’t have a clear idea of what might be causing the issue. To investigate further, I would need to examine the database entries directly.

Do you happen to have access to the database via phpMyAdmin? This tool is often available through your hosting provider’s control panel.

August 7, 2025 at 8:42 pm #17304084

alisons-2

Unfortunately I can't provide you the hosting provider's control panel. But you can close this ticket and thanks for your help!