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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Carlos Rojas 1 year ago.

Assigned support staff: Carlos Rojas.

Author Posts
July 22, 2019 at 3:04 pm

Ashley

I am trying to add products to the cart in English at hidden link

Link to a page where the issue can be seen: hidden link

I expected to see: All products add to cart.

Instead, I got a pop-up after adding a couple of products asking to switch language and clear the cart.

July 23, 2019 at 2:41 am #4262283

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting WPML support.

1.- I would like to ask you to follow this steps:
- Go to Woocommerce -> Woocommerce Multilingual -> Settings tab -> Select the 'Synchronize cart content when switching languages' options -> Save the changes.
- Go to WPML -> Languages -> Activate the Ajax cookie -> Save the changes.

Could you confirm that the issue is solved?

2.- Please update all outdated plugins and themes, specially WPML plugins. Outdated functionalities can cause conflicts in the code.

3.- Please increase the PHP Memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/
You can add this to wp-config.php to increase WP memory:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '128M');
define( 'WP_MAX_MEMORY_LIMIT', '128M' );

- Add it above the line /* That's all, stop editing! Happy blogging. */

Kind regards,
Carlos