Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Diego Pereira 1 year, 1 month ago.

Assigned support staff: Diego Pereira.

Author Posts
October 16, 2018 at 2:06 pm

urbanW

I am trying to:
I used unlimited add ons to build some custom elements for WP bakery.
And the strings can't be found

Link to a page where the issue can be seen:
hidden link

I expected to see:
this is a test
if this wpm translation really works

Instead, I got:
nothing

_____________
basically I added e_() to a html text field and it outputs it as a php comment rather than php....

October 17, 2018 at 7:33 pm #2825764

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello @urbanw, welcome to the WPML support Forum!

The "_e" should be used directly on PHP code. I think the plugin I think WordPress does not allow you to insert PHP code through the interface.

Please try the steps below:
- Make sure you have the Translation Magagement and String Translator extensions active. If not, you can download here: https://wpml.org/account/downloads/
- Go to WPML > Theme and Plugin Localization > Strings in the plugins
- Select the plugin and click on Scan selected theme for strings
- Go to WPML > String Translation and search for the Strings
- Translate the string, check the Translation is complete field and click on Save.

Ref: https://wpml.org/documentation/getting-started-guide/string-translation/

>>> If you can not find the strings, check it is possible to find it on the Translate texts in admin screen page, like on this link: https://wpml.org/documentation/getting-started-guide/string-translation/#admin_texts

Please let me know if it worked for you.

All the best,
Diego