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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Bigul 3 years, 10 months ago.

Assigned support staff: Bigul.

Author Posts
September 20, 2017 at 2:53 pm #1378015


I am trying to unregister a website from my license key and facing 2 problems :

1) The site doesn't show the update available (still showing 3.7.0)
2) How can I remove the license key in the WP admin ?

I want to prevent a competitor of mine to use my license.

September 20, 2017 at 4:19 pm #1378175


Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi @jonathanf-3,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

Please try the following steps after a backup and let me know your feedback.

1) Visit>>My Accounts>>Sites
2) Delete the existing site key
3) Then create a new subscription key for the site
4) Visit the Site Dashboard and try to register again
5) If you are still having the issue, deactivate WPML
6) Delete WPML from Plugins list
7) Download WPML 3.8.1 from>>My Accounts>>Downloads
8) Upload WPML 3.8.1 to plugins directory and activate it
9) Then check you can register the site or not

Please check the following tutorials for more details.

hidden link



The topic ‘[Closed] Unregister WPML from this site doesnt work – Website still have license’ is closed to new replies.