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This topic contains 3 replies, has 2 voices.

Last updated by Itamar 4 months, 3 weeks ago.

Assigned support staff: Itamar.

Author Posts
May 2, 2021 at 4:41 pm #8671247

mohamadh-4

Unsuccessful payment with a custom payment method. Not a WooCommerce issue.

May 2, 2021 at 6:09 pm #8671499

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

Please proceed with my suggestions and reply here if you need more help with this issue.

Best Regards,
Itamar.

May 4, 2021 at 1:31 am #8679477

mohamadh-4

None of the mentioned solutions has worked.

May 4, 2021 at 7:56 am #8681439

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, and thanks for trying my suggestions.

Please proceed with the following.

Please provide me with the WordPress debug.log.
You can check this page for instructions.
https://wpml.org/documentation/support/debugging-wpml/
Look under the headline "Enabling the built-in debugging feature in WordPress".

To enable it, open your wp-config.php file and look for

 
define('WP_DEBUG', false);

Change it to:

define('WP_DEBUG', true);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
// Disable display of errors and warnings which is recommened on a live site.
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors',0);

Repeat the process that causes the problem on your site.
Then errors should be logged saved to a debug.log log file inside the /wp-content/ directory.
Check this file and share those errors with me, please.

If you can paste your debug.log to https://pastebin.com/ and provide me that link, it would be great!
(This is the cleanest way because sometimes the logs are long and create a complete mess in discussion).

Please, could you provide me the additional Info?

Thanks,
Itamar.

The topic ‘[Closed] Unsuccessful payment with a custom payment method’ is closed to new replies.