This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by chamberlinc 9 months ago.

Assigned support staff: Bruno.

Author Posts
August 30, 2019 at 6:52 pm #4488933



I contact you because I do not have updates available since the admin of this site.
(The key is active)

Can you help me ?
Thank you

hidden link

August 30, 2019 at 10:31 pm #4489365


Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)


Thank you for contacting us. Please, follow the steps below to verify that updates will be displayed correctly:

- Click on the Plugins > Add New
- Click on the "Commercial" tab
- Click on the "Check for updates" button

By following the steps above, are you able to check and update your plugins?

If the problem persists, please, what is the version of WPML and WP are you using? I would like to know more about your installation. Can you please provide your WPML Debug information in the debug field below?

Thank you.

August 31, 2019 at 11:09 am #4490727


My issue is resolved now. Thank you!