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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 8 months ago.

Assigned support staff: Mihai Apetrei.

Author Posts
October 8, 2018 at 10:39 am #2795650


Hi, I am trying to update WPML. Although i have a valid license key installed, i get the message " You must have a valid subscription in order to get upgrades or support for this plugin. Purchase a subscription or enter an existing site key. "
I deleted the key in and created a new one and I am trying to unregister wpml and register it again, but the request does not finish so I am stuck! Some plugins are up to date and others are not! I changed to a default theme, deactivated all other plugins, but no luck!
Any advice??

October 9, 2018 at 8:59 am #2799034

Mihai Apetrei

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

Can you please let me know what link have you introduced into your account under the "My sites" section?

I will be waiting for your reply.

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