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This topic contains 2 replies, has 2 voices.

Last updated by jean-francoisC-6 4 months, 3 weeks ago.

Assigned support staff: Riffaz.

Author Posts
April 22, 2019 at 11:07 am #3655279

jean-francoisC-6

Hi,

I'm trying to update WPML. Two plug-ins give me this error: "Update Failed. The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature."

Two plugins give me this error: "Update Failed: Download failed. Not found"

I'm using WordPress Multisite. See attached. I've seen similar tickets on the WPML forum but I'm unable to un-register WPML from my WordPress installation.

Thank you,

Jf

April 22, 2019 at 2:15 pm #3656255

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting WPML support.

Please refer : https://wpml.org/forums/topic/%d9%84%d8%a7-%d9%8a%d9%85%d9%83%d9%86-%d8%aa%d9%86%d8%b5%d9%8a%d8%a8-%d8%a7%d9%84%d8%ad%d8%b2%d9%85%d8%a9-pclzip_err_bad_format-10-unable-to-find-end-of-centr/#post-3235852

Hope, those steps will fix the issue.

Regards,
Riffaz.

May 27, 2019 at 8:05 pm #3900725

jean-francoisC-6

Hi Riffaz, this does not work. I will open a new ticket.