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Last updated by Marcos Vinicios Barreto 3 months, 4 weeks ago.

Assigned support staff: Marcos Vinicios Barreto.

Author Posts
June 17, 2019 at 5:02 pm #4037369

NVIBA

I am trying to: update the WPML plugins on the plugins page

Instead, I got: Update Failed: undefined

June 17, 2019 at 7:33 pm #4038201

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for contacting WPML Support. We had some issues with the most recent updates which is now fixed, can you try to update from your WordPress Dashboard again? If you still see any issue, please, try the manual update as described at: https://wpml.org/faq/install-wpml/#updating-manually

IMPORTANT: Please, note, a backup is required for security reasons and to avoid any data loss, you can use the https://wordpress.org/plugins/backupwordpress/ plugin for these backup needs.

Please, let me know if it helps. Have a nice day.