This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing an issue where translated courses in LearnDash showed a "closed" status for enrolled students. This problem arose after the LearnDash settings had changed, making the previous WPML instructions obsolete.
Solution:
We discovered that a previous translation of the course was still connected to the English version but had been moved to the trash. This prevented the correct Spanish course from being connected. We resolved the issue by permanently removing the trashed course, which allowed us to connect the correct Spanish translation. After this adjustment, the course was available and functioning correctly.
If you're experiencing a similar issue, we recommend checking for any previous translations that might be in the trash and removing them to ensure the correct translations are connected.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the problem persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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 Supporter Languages: English (English ) Timezone: America/New_York (GMT-05:00) |
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