This thread is resolved. Here is a description of the problem and solution.
Problem: The client is using Elementor (Pro) with default widgets and is facing an issue where internal links have their titles translated but their href attributes are not updated to the translated page URLs. Instead, they point to the original URL. Some URLs are incorrectly pointing to a page ID instead of the proper URL.
Solution: We recommend updating WPML and String Translation to the latest versions, as they include a fix for the mentioned problem. Please follow these steps: 1. Create a backup of your website or test on a staging version to avoid disrupting a live site. 2. Navigate to WordPress Dashboard > Plugins > Add New > Commercial (tab). 3. Click the "Check for Updates" button. 4. Update WPML and its addons. For more information, please visit WPML's automated update documentation.
If this solution does not apply to your case, or if it is outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket in the WPML support forum.
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We're using Elementor (Pro) and the default Elementor widgets. The internal links have there title translated but do not have there href updated to the accompanying page. Instead they point to the original URL. Some URL's have there href point to a page id instead of the propper URL.
Nearly all links/URLs are configured trough Elementor to use the internal link settings with WordPress for the purpose of being able to be translated automatically.
We've tried the options bellow:
- WPML->Settings->Scanning for modified URL's
- Editing the original page or Elementor template and then updating the translation
- Re-saving permalinks
- Deleting the page/(Elementor)template and re-translating it
We've translated multiple websites running Elementor and WPML, but this is the first time that we're experiencing the problem mentioned above.
Thank you for your response. We've checked the Advanced Translation Editor and the URL's are not shown. The only URL's that are shown in the Advanced Translation Editor are the external URL's, which is one. We've attached a screenshot to illustrate what we see.
We've double checked on other pages, with the same result. Only URL's to external websites are shown when we type 'http' or 'www' in the search box on the Advanced Translation Editor screen.
This is the first time that our internal URL's are not translated. We've also double checked the hosting environment WP_MEMORY etc.
Thank you for the information. One last thing that I'd appreciate it if you could check is this:
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except WPML and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.
If the problem is still there, I'd appreciate it if you could provide login information for a copy/staging version of your website for further investigation into the matter:
We were wondering if there are any updates regarding the issue. We saw that there's a new WPML update available and have updated WPML + Elementor in our production environment, but unfortunately the problem still persists.
Hope you are doing well. We saw that there's a new update available for WPML (4.6.8). We are wondering if this might resolve our problem. Do you have an update on the issue?
It's been nearly 3 months since we've created our ticket and our client is growing more impatient by the day. We are wondering if you can give a time window when to expect a fix for the problem.
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hello Victor,
Christoper is unavailable today so I'm replying on his behalf.
I'm reaching out with an update on the WPML and Elementor link translation issue you've reported.
I'm afraid that the latest WPML update has not resolved this specific issue. Our team is actively working on a fix, but we don't have a confirmed release date yet.
We understand the impact this has on your work and we thank you for your patience. We are committed to resolving this as fast as possible and will keep you updated.
Thank you for your understanding. Please feel free to reach out with any other concerns.
