Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Bruno Kos 3 months, 1 week ago.

Assigned support staff: Bruno Kos.

Author Posts
June 10, 2020 at 8:57 am #6339815

rosmarieF

doing a restore with updraftplus following error message appears:

Restore failed ...
Move /usr/www.users/oberpart/wp-content/languages -> /usr/www.users/oberpart/wp-content/languages-old: Failed. Destination Directory UID=1136, GID=100. Effective /real user IDs of the current process: 1136/1136. Effective/real group IDs of the current process 100/100.

All the other restore parts like plugins, themes, database and uploads run correctly.
WPML languages is backuped in "others" and this is the only part not restorable.

Please help
Thank you

June 11, 2020 at 7:26 am #6348007

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

wordpress\wp-content\languages folder is not WPML specific, it is WordPress default folder which appears whenever you for example install and activate another admin language, etc.

So I'm not sure how we can assist here, it is probably output that Updraft does not expect and you should see with their support about it. They should also be able to explain what these messages mean.

Regards,
Bruno Kos