Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 2 replies, has 3 voices.

Last updated by David 2 years, 12 months ago.

Assigned support staff: David.

Author Posts
December 9, 2016 at 5:42 pm #1156354

sarahE-4

I am trying to: upgrade to current version

URL of (my) website where problem appears: officialmonttremblant.com

I expected to see: no 404's in javascript console

Also got this in dashboard:

WPML Update is Incomplete

You are running updated sitepress-multilingual-cms, but the following component is not updated:
wpml-string-translation
Your site will not work as it should in this configuration Please update all components which you are using. For WPML components you can receive updates from your WPML.org account or automatically, after you register WPML.

yet, we are running

WPML Multilingual CMS (3.6.1)
WPML String Translation (2.5.0)

Steps to duplicate the issue:

December 9, 2016 at 8:13 pm #1156488

Meagan Hanes

Hi there! We've received your support ticket, but our availability on nights and weekends is limited, so you'll likely get a helpful response on Monday. Our apologies for the delay.

Meagan

December 11, 2016 at 11:16 am #1156882

David
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

We should try to get rid of the message in your Dashboard first.

Try deactivating and activating the WPML plugin as well as String Translation and lets see if that message goes.

Let me know