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Last updated by Diego Pereira 1 year, 7 months ago.

Assigned support staff: Diego Pereira.

Author Posts
October 4, 2018 at 11:44 am #2787331


Hello. I hade Old versions from before and just purcased a new CRM licence but when i tried to upgrade it failed, see atached image

October 5, 2018 at 4:47 pm #2791362

Diego Pereira

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello @peterl-8, welcome to the WPML support Forum!

Please also try the manual update:
- Install this plugin:, It will speed up the process
- Download WPML and extensions again from here:
- Upload the zip files to the website (on Plugins/Add new)
- Activate the plugins

Please let me know if it worked for you.

All the best,