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Last updated by Christopher Amirian 1 month ago.

Assisted by: Christopher Amirian.

Author Posts
February 17, 2025 at 11:44 am #16713785

T4ng

Background of the issue:
I am trying to translate the URL from the ATE, v2, with the same value.

Symptoms:
After validation, the page will be available, translated, on the expected UR.
However, entering the ATE again, the translation is segment is not completed anymore.
On the other hand, if I set the translated URL to another value, the segment will stick
Please check the screencast: hidden link

Questions:
Why won't the URL translation stick when it's the same as the original?
What can I do to ensure the URL is marked as translated in ATE?

February 17, 2025 at 12:44 pm #16714282

Christopher Amirian
Supporter

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

The issue is reported to the second-tier support.

I will inform you here if I have news and updates.

Thanks.

February 17, 2025 at 12:53 pm #16714303

T4ng

OK, thanks.

February 19, 2025 at 10:11 am #16723522

T4ng

Hi, is this error reported in the known issues?
So that I can keep track of it?

Thanks

February 19, 2025 at 1:22 pm #16724661

Christopher Amirian
Supporter

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

No we do not have a known issue release yet, instead, we check it internally.

But we will inform you here as soon as we have a working version.

Thanks.

March 5, 2025 at 8:24 am #16776982

T4ng

Hi,
It's been over 2 weeks this ticket has been escalated.

Has it been taken into account?

Why not declare it as a known issue, if it's not quick/easy to solve?

Best regards

March 6, 2025 at 11:50 am #16782966

Christopher Amirian
Supporter

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Thank you for the follow up. The issue has already escalated to the development team. There is no workaround at the moment to be able to share in an Erratum.

Thank.

March 7, 2025 at 12:40 pm #16788348

Christopher Amirian
Supporter

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

The fix has been released. Would you please do as follows?

- Go to your Dashboard > Pages.
- Open the edit screen of the original page. You should see a pencil/circle/gear icon in the sidebar options under the "Languages" section.
- Make a small change, for example, add an extra blank space at the end of a sentence/paragraph.
- Save it.
- You should now see that a circular arrow appears beside the 2nd languages links, this means that an update is required.
- Edit the translation again and save it up to 100% translated.

See if it fixes the issue?

Thanks.

March 10, 2025 at 10:32 am #16795682

T4ng

Hi,
I just tested it, on the same page.
Indeed, it seems to be fixed.
Thank you.

March 11, 2025 at 1:07 pm #16801813

Christopher Amirian
Supporter

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Perfect, thank you for informing us.