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This topic contains 2 replies, has 2 voices.

Last updated by williV 2 months, 1 week ago.

Assigned support staff: Bruno.

Author Posts
August 9, 2019 at 12:54 pm

williV

I am trying to: I have a multilingual webshop with woocommerce and installed WPML multilingual for multiple currencies. First I could choose USD and GBP but something went wrong and prices in EUR were fine, but the other currencies showed 0. I read on the forum that someone removed the currencies deactivated and reactivated woocommerce multilingual and it worked. When I did the same, I cannot find USD and GBP in the list anymore to setup

Link to a page where the issue can be seen: WordPress backend.

I expected to see: The possibility to setup USD and GBP again

Instead, I got:

August 9, 2019 at 6:49 pm #4372503

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. This could be some compatibility issue. I saw that maybe some plugin is changing the name of the coins - in Euro, for example, the name of the currency does not even appear.

Please as a test, could you disable all non-WPML plugins, switch to the default theme and see if the problem persists?

If the problem is fixed, please, enable the plugins one by one to see if there is any compatibility problem between these plugins.

Thank you.

August 11, 2019 at 12:58 pm #4376981

williV

My issue is resolved now. Thank you!