Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.


This topic contains 3 replies, has 2 voices.

Last updated by Carlos Rojas 1 year, 6 months ago.

Assigned support staff: Carlos Rojas.

Author Posts
May 28, 2018 at 6:12 am #2236482


I am trying to: setup it in translation management, based the previous topic of WPML support forum

Link to a page where the issue can be seen:
Teh website is not publised yet, but I can send accecc to the site. One examle:
hidden link

I expected to see:
latin characters on the url
Instead, I got: cirill characters, which seems to be wrong, if I tra to share it, or copa-paste ito other place

May 31, 2018 at 10:42 pm #2259027

Carlos Rojas

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Thank you for contacting WPML support.

1.- Have you tried to use latin characters in the URL and/or the slug of the pages?

2.- Please increase the PHP Memory Limit. Minimum requirements are 128Mb:

You can add this to wp-config.php to increase WP memory:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '128M');
define( 'WP_MAX_MEMORY_LIMIT', '128M' );

- Add it above the line /* That's all, stop editing! Happy blogging. */

Kind regards,

June 8, 2018 at 5:51 am #2398840


Hi,it is unsolved, also doesn't work with the higher limit. Thank you.

June 8, 2018 at 3:59 pm #2400787

Carlos Rojas

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi there,

I'm sorry but I don't understand you previous message. Could you please elaborate more about why the issue isn't solved?